FAQs
General Information
What is Ominous Descent?
Ominous Descent is a professional outdoor haunted attraction that fully immerses you in terrifyingly realistic sets with live actors and heart-pounding scares.
Whether you enjoy being scared or being amazed by creative sets and immersive storytelling, there is something for everyone to enjoy.
Where is Ominous Descent located?
Ominous Descent is located at The Winter Haven Moose Lodge in Winter Haven, FL.
2305 Havendale Blvd NW
Winter Haven, FL 33881
Who is hosting the event?
We are. Although we are operating on the property of The Winter Haven Moose Lodge, everything you see is produced by Ominous Descent. Our team has been professionally creating immersive experiences and scaring people for over 10 years. It's the same Ominous Descent that hoped to open in Bartow in 2017. It's the same Ominous Descent that operated in Plant City from 2017 to 2019. And now we are back in Winter Haven...with a vengeance.
How long does it take to go through?
Most guests spend about 8–10 minutes inside, depending on group size and how fast you move through the attraction. It’s best to walk at a normal walking pace.
For safety, we ask that guests do not wait anywhere inside the haunted trail nor should they run.
Is it really scary?
Yes, it’s really scary. Ominous Descent is designed to be intense and frightening. We use live actors, special effects, lighting, sound, and even smells to create a truly immersive horror experience.
The Scare Factor rated us #4 scariest in the nation (2019) and #1 scariest in Florida (2024, 2019).
Is this a haunted maze?
No, we do not use the word “maze” as it implies guests have to search for an exit. We do our best to ensure guests follow the intended path.
Many reviewers will use “maze” to describe the layout of the haunted trail, but we prefer saying path or layout.
Tickets & Admission
How do I buy tickets?
You can click our Buy Tickets image to buy tickets on HauntPay. You can also buy tickets onsite at the ticket booth. We recommend buying tickets online for a smoother experience and to guarantee entry, as tickets are limited per night.
Can I get a refund if I get too scared or can’t make it?
All ticket sales are final and no refunds will be given if you leave the haunted trail early.
Are there VIP or fast pass options?
Yes, we offer a Quick Descent ticket (one entry with fast pass) that has a shorter queue time.
Do you offer any other ticket options?
Yes, this year we are offering “Die Twice” tickets to experience the haunted trail twice in one night. Do you want to experience the haunted trail twice at a discounted price? Purchase our Die Twice ticket online or at the ticket booth.
Safety & Rules
Is there an age limit?
All ages are welcome to attend, but Ominous Descent Haunted Trail is not recommended for children under 13 years old.
Can the actors touch me?
No. Our actors will not touch you, and you are not allowed to touch them. Due to the nature of the attraction, incidental, unintentional contact may occur.
Can I wear a costume inside?
Costumes are allowed, but masks and weapons (real or fake) are not permitted.
Is it wheelchair accessible?
Please contact us ahead of time if you have accessibility needs.
What items are not allowed inside?
No weapons, alcohol, drugs, food/drink, flashlights, or photography are allowed inside the haunted trail. Please take as many photos as you like in our queue line and common area.
Experience
How scary is Ominous Descent compared to other haunted houses?
Our haunted trail is designed for horror lovers and haunted house fanatics. Expect intense scares, detailed sets, and a story-driven experience.
We were recently rated the Scariest Haunted Attraction in the Southeast United States (ScareFactor, 2024).
Can I be kicked out?
Yes. We have security personnel and police officers on-site. Anyone who touches actors, damages property, uses drugs, or breaks rules will be removed at our discretion without a refund.
Will there be strobe lights or fog?
Yes, Ominous Descent uses strobe lighting, fog machines, loud noises, and other special effects. Those with medical conditions (such as epilepsy, asthma, or heart issues) should consult a doctor before attending.
What if I want to leave in the middle?
In case of an emergency, you can let an actor or staff member know that you need to exit the haunted trail, but there will be no refunds given.
Planning Your Visit
When should I arrive?
If you buy online, arrival times are approximate and you can arrive anytime around your arrival time. Buying onsite, you can arrive anytime between when we open and when our ticket booth closes (see times here).
What should I wear?
Comfortable, closed-toe shoes and weather-appropriate clothing. The attraction is outdoors.
Is parking available?
Yes, free parking is available onsite.
Will there be food or drinks?
Most nights there is a food truck on-site with food and drinks. There is a fully stocked bar at “The Hut” that is operated by the Winter Haven Moose Lodge. There are also several restaurants in the Winter Haven and Auburndale area.
